Sector regulator TRAI on Tuesday directed telecom operators to “instantly” allow port out SMS facility for all cellular customers requiring it, no matter worth of their tariff supply, vouchers, or plans.
The Telecom Regulatory Authority of India (TRAI) took a robust be aware of telecom service corporations not offering outgoing SMS facility in sure pay as you go vouchers.
TRAI mentioned within the latest previous it has obtained complaints from subscribers over their incapability to ship SMS on brief code 1900 specified for UPC (Distinctive Porting Code) era, for availing cellular quantity portabliity facility regardless of having adequate steadiness of their pay as you go accounts.
“Now due to this fact the authority…directs all entry service suppliers to allow, with speedy impact, for all cellular subscribers, each pay as you go and postpaid, requesting for a singular porting code, the power to ship SMS on brief code 1900, with a purpose to train their proper to avail porting facility in accordance with the Telecommunication Cellular Quantity Portability Rules, 2009…no matter the worth of the tariff supply/vouchers,” TRAI mentioned in its path.
The regulator mentioned that the observe of non-provision of the power of sending MNP associated SMS in sure pre paid vouchers/plans is a “contravention” of the provisions of laws “because it takes away the shoppers” proper, offered for within the laws to avail cellular quantity portability (MNP) facility”.