How to Fix Outlook Cannot connect to server

Microsoft Outlook is also an software which having a lot of errors. Outlook Cannot connect to server is of the common error, which stops you to sending and receiving emails. Due to this issue, you won’t be ble to send or receive emails on your Outlook Account unless you fix this “Outlook Cannot connect to server” issue.

In this article, we have listed the various steps fo fix “Outlook Cannot Connect to the Server” issue. With these simple steps you can fix your outlook mail issue by yourself.

So, let’s have look on these steps which help us to fix “Outlook Cannot connect to server” Issue.

Fix Outlook Cannot Connect to Server problem?

Below we have listed all the simple and possible solutions, which helps to fix “Outlook Cannot Connect to the Server error on Windows. Unless, you don’t know what is the exact main reason behind this. Till then we recommends you to follow these methods which help to fix “Outlook Cannot Connect to the Server” issue.

When your “Outlook Cannot Connect to the Server” issue is resolved. Then you can stop pursuing with the steps.

Solution 1: Check your Account Credentials

If you are facing trouble while outlook connecting to the server. Then you have to check your Exchange server name and account authorzation. To to this, you can follow the steps give below.

  • Launch Outlook and go to File.
  • Now select Info and then Account and Social Network Settings.
  • Select your Outlook account from the dialogue box and remove it.
  • Now add your Outlook account again with the correct account credentials.

Solution 2: Check if Outlook is Set to Offline

Second reason that can cause Outlook connection issues is when your Outlook is set to Offline. If you noticed your Outlook Account Status is set to offline or Disconnected. You have to follow these steps which is given below to set it back to online.

  • Launch Outlook and go to the Send/Receive tab.
  • Click on the Work Offline button to bring it back Online

Solution 3: Check your Network

If your outlook cannot connect to the server error resists, you have to check out your network connection. When you are outlook is not conneted with network then Outlook starts working offline or shows disconnected status.

For ensure that your Outlook is connted to network or not. You can try below steps.

  • Try connecting any other PC or device to the same network and see if you can access your Outlook account there.
  • Open a web browser on your computer and visit outlook.com. Sign in to your Outlook account and see if you are able to send or receive emails from there. If you can’t access your Outlook account from the webmail too, it means there is an issue with the outlook server.
  • If you are connected to a public network then try connecting to a private one and see if that helps

Solution 4: Check the Microsoft Exchange Connection

Follow these steps given below to check your Microsoft exchange server connection:

  • Launch Outlook and go to File.
  • Now select Info.
  • Click on Account and Social Network Settings.
  • Select Account Settings.
  • Have a look at your exchange account. If you see the indicator icon in orange, it means that there is an issue with the exchange connection.

Solution 5: Connect to Microsoft Exchange by using SSL

Refer to the below-mentioned steps to fix Outlook not Connecting to the Exchange Server problem by using SSL as your security.

  • Open Outlook on your Windows device.
  • Go to File and select Info.
  • Select “Account and Social Network Settings”.
  • Click Account Settings.
  • Click on your email account and then select Change.
  • Select More Settings and go to the Advanced tab.
  • At last, click on OK to apply your changes.

Solution 6: Configure your Proxy Server

In case you are using a proxy server for internet access, you must follow these steps to complete the connection configuration.

  • Launch Outlook on your Windows PC.
  • Now go to File and select Info.
  • Choose Account and Social Network Settings.
  • Select Account Settings.
  • Now you need to select your Outlook account and then click on Change.
  • Click on More Settings and head to the Connection tab.
  • You need to select the “Connect to Microsoft Exchange using HTTP” option under Outlook Anywhere. 
  • Now select the Exchange Proxy Settings option.
  • Here you need to enter the link that will connect you to your proxy server.
  • Select the below option 
  • Connect using SSL Only
  • Now you need to select the Only Connect to Proxy Servers that have this Principal Name in their Certificate and enter “must: URL” in the given space 
  • Under Proxy Authentication, select Basic Authentication or NTLM in authentication type.
  • At last click on OK to apply your settings.

Solution 7: Use Outlook in-built Repair Tool

After trying all the above solutions, if you are still not able to fix the Outlook Cannot Connect to Server issue, then you can use the Outlook Repair tool to fix your Outlook account.

To do so, follow the steps given below:

  • Go to Outlook and click on File.
  • Now, Select Info.
  • Click on Account and Social Network Settings
  • Select Account Settings.
  • Here you need to select your Outlook account.
  • Find and select the Repair button.
  • You will be prompted to enter your account credentials and confirm them. If the account password auto-fills, then you must remove it and enter it manually to avoid any error.
  • After confirming your account credentials click on the Next button.
  • Now Outlook will try to fix any problem with your account and connect to the server successfully.

Solution 8: Disable Outlook Extensions

If you are using any extensions to access your Outlook account on Windows then it might be one of them that is causing this issue. To find the culprit you need to disable each extension one by one and check when you can connect to the outlook again.

  • First of all, open Outlook on your computer.
  • Select File and then click on Options.
  • Now select Add-ins.
  • Hit the Go button and uncheck all the extensions.
  • Select Ok to apply your changes.
  • At last, restart Outlook

If you can connect to the outlook server now then there was something wrong with one of your extensions. To find the exact culprit extension you need to try disabling each extension one by one and remove it permanently.

If still your Outlook Cannot Connect to the Server error is not resolved. Then, you are feel free to connect with Outlook Technical Support Team for assistance. Outlook skilled expert technician will fix all issues with your Outlook Emaill.

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